Delivery and returns

Free delivery across Europe

Delivery is free to the European destinations available at checkout, including the United Kingdom, Switzerland and Norway. Orders are prepared on the same day or the next working day and sent with tracking.

Estimated delivery is 7 working days from order confirmation for European destinations outside France. For mainland France, the usual delivery time is 2–5 working days; delivery to Corsica may take a little longer.

On delivery

Check the condition of the parcel when it is delivered. If there is a problem, write to us as soon as possible at humidistopshop@gmail.com.

Changing your mind

You have 14 days from receipt of your order to tell us that you wish to withdraw, by email to humidistopshop@gmail.com. The product must then be returned to us within 14 days, complete, with its accessories and instructions. Return costs are your responsibility.

Warranties

Our devices come with a 10-year manufacturer's warranty. You also benefit from the legal guarantee of conformity (2 years) and the legal guarantee against hidden defects.